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If you’re looking for an easy way to generate leads, grow your email list, and increase direct bookings, ManyChat for short term rental marketing may be one of the most valuable tools you can add to your business. In Episode 99 of the Brand and Market Podcast, we’re discussing how simple Instagram automations can help move potential guests deeper into your brand ecosystem and ultimately closer to booking with you.
If you’ve ever seen an Instagram post that says, “Comment GUIDE and I’ll send you the link,” then you’ve already seen ManyChat in action.
The beauty of ManyChat is that it gives potential guests an easy next yes. Instead of hoping someone remembers your property after seeing a post, you create a simple path that moves them deeper into your brand ecosystem.
Let’s talk about how it works and the three automations I would set up first if I were starting from scratch.
One of the biggest mistakes property owners make is assuming a guest will immediately book after finding them on social media.
The reality is that most travelers need multiple touchpoints before they are ready to commit.
A potential guest may:
• Discover you on Instagram
• Browse your content for a few weeks
• Visit your website
• Join your email list
• Listen to your podcast
• Finally book months later
Your job is to make the next step incredibly simple.
ManyChat helps automate that process by delivering exactly what someone wants when they engage with your content. Instead of manually responding to every message, the system automatically sends links, guides, discounts, or information based on specific actions.
ManyChat is an automation platform that integrates with Instagram and other social media platforms.
It allows you to create automated workflows based on actions like:
• Commenting on a post
• Sending a DM
• Following your account
For example, if someone comments “Guide” on a Reel, ManyChat can instantly send them a local travel guide, booking information, or a discount code without you ever opening your inbox.
Think of it as creating a personalized experience at scale.
If I were setting up ManyChat today for a short term rental, boutique hotel, or micro resort, the first automation I would build would be a local guide.
The goal is simple: move followers from social media to your email list.
A few examples include:
• Top restaurants in town
• Best hiking trails nearby
• Family friendly activities
• Hidden local gems
• Bourbon Trail itineraries
• Winery tours
• Seasonal events
• Weekend getaway plans
Imagine creating a Reel featuring five must visit bourbon distilleries and inviting viewers to comment “BOURBON” to receive your complete guide.
Not only does this provide value, but it also allows you to collect email addresses and continue nurturing potential guests long after they leave Instagram.
Discounts can be controversial in the short term rental world.
Some hosts worry that discounts attract the wrong guests. However, when used strategically, discount codes become valuable marketing data.
Instead of viewing them as discounts, view them as tracking tools.
For example:
• PODCAST50 for podcast listeners
• IG50 for Instagram followers
• Custom influencer codes for partnerships
When a guest books using a specific code, you immediately know where they discovered your property.
Over time, this data helps you understand which marketing channels are driving the highest return on investment.
The third automation I would build is a giveaway funnel.
Giveaways remain one of the fastest ways to increase visibility and grow your audience when done correctly.
A giveaway does not have to mean giving away a peak season weekend stay.
Instead, consider offering:
• Midweek stays
• Shoulder season stays
• Off peak travel dates
Create a Reel showcasing your property’s best features, then invite viewers to comment “GIVEAWAY” to receive the entry form.
The ManyChat automation can automatically send the giveaway link while simultaneously collecting valuable lead information.
As participants tag friends and engage with the content, your property gains exposure to entirely new audiences.
The real power of ManyChat is not the automation itself.
The power comes from creating a complete marketing ecosystem.
Social media platforms can change overnight. Algorithms shift. Reach fluctuates.
Your email list, however, is something you own.
Every automation should ultimately move potential guests from rented platforms like Instagram into owned marketing channels where you can continue building relationships and trust.
If you’re focused on increasing direct bookings, be sure to check out our guide to direct booking strategies. A strong brand and guest experience strategy can also help improve conversion rates and long term growth.
One concept discussed recently on the podcast is the 7-11-4 Rule.
Before someone feels comfortable saying yes to your business, they typically need:
• 7 hours of interaction
• 11 touchpoints
• Across 4 different channels
ManyChat helps create those touchpoints by making it easy for potential guests to engage with your brand, receive valuable content, and continue interacting with you beyond a single Instagram post.
Marketing your short term rental doesn’t have to mean spending hours every day in your Instagram inbox.
Sometimes the most effective strategy is simply making the next step easier.
Whether it’s a local guide, a discount code, or a giveaway, ManyChat allows you to automate those interactions while creating a stronger connection with future guests.
When used consistently, ManyChat for short term rental marketing can help property owners automate lead generation, nurture potential guests, and increase direct bookings without spending hours inside Instagram messages.
The easier you make it for someone to say yes to the next step, the more likely they are to eventually say yes to booking with you.
• ManyChat: https://manychat.com
• Logify: https://www.lodgify.com
• Mailchimp: https://mailchimp.com
• Flodesk: https://flodesk.com
• Kit: https://kit.com
Tune in to Episode 99 of the Brand and Market Podcast and start building a marketing system that works even when you’re not online.
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@brandandmarket.co
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